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Privacy Policy

Last updated: March 14, 2026

1. Introduction

Welcome to SoftKey Store ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or place an order
  • Contact our customer support team
  • Subscribe to our newsletter
  • Fill out a contact form on our website

The types of personal information we may collect include:

  • Identity Information: Full name, username
  • Contact Information: Email address, phone number
  • Financial Information: Payment card details (processed securely through third-party payment processors — we do not store your full card details)
  • Transaction Information: Details of products purchased, order history, and license keys delivered
  • Technical Information: IP address, browser type, operating system, device information, and cookies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including delivering license keys via email
  • To communicate with you regarding your purchases, support requests, and account updates
  • To improve our website, products, and customer experience
  • To send promotional communications (only with your consent, and you may opt out at any time)
  • To detect and prevent fraud, unauthorized activity, and abuse
  • To comply with legal obligations and enforce our Terms of Service

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment Processors: To securely process your transactions (e.g., Stripe, PayPal)
  • Email Service Providers: To deliver license keys and order confirmations
  • Law Enforcement: When required by law, court order, or governmental regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly (e.g., shopping cart, session management)
  • Analytics Cookies: To understand how visitors interact with our website and improve performance
  • Marketing Cookies: To deliver relevant advertisements (only with your consent)

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmissions
  • Secure payment processing through PCI-DSS compliant providers
  • Regular security audits and vulnerability assessments
  • Access controls and authentication procedures for our staff

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order and transaction data is retained for a minimum of 5 years for accounting and legal compliance purposes.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a machine-readable format

To exercise any of these rights, please contact us at digicontact@digilence.shop.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: